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How we keep you safe

Useful tips for your worry-free holiday

We are overjoyed to finally welcome you to our newly-designed Brunelle Seiser Alm Lodge.

 

In order to guarantee our guests every bit as much safety as comfort, we have adopted all possible measures to provide you with a worry-free holiday: A break at the Brunelle Seiser Alm Lodge is a time of peace and relaxation in the breathtaking countryside.

We have organised and prepared both our hotel and our staff in line with all current health and hygiene standards.

Our provisions include, among others:

  • Hand sanitiser dispensers throughout the hotel
  • Regular Covid-19 testing for staff and daily body-temperature checks
  • Mask-wearing at all times on the part of staff
  • Regular and thorough cleaning and disinfection of all rooms
  • All employees must present a valid Green Pass (3-G) every day

 

Safe holidays in South Tyrol


You can find all the current information about entering Italy by clicking on this link.

 

Check-in:

  • Starting January 10, 2022, the Super Green Pass (proof of vaccination or recovery) will also be required for access to hotels.

 

Your ski vacation:
 

The ski slopes are waiting for us! Finally, we can enjoy the snow-covered mountains and take breaks in the huts again. However, winter in South Tyrol is all about safety. 

 

In ski resorts, the Super Green Pass (2-G) is obligatory from 10.01.2022.
 
Here are the measures for a safe and carefree skiing holiday:

  • Access to the lifts with a Super Green Pass ( this rule does not apply to children under 12 years of age)
  • Surgical or FFP2 mask in closed lifts
  • 1-metre safety distance
  • Online purchase of ski passes is preferred

 
Online ticket purchase and activation:

  • Buy your ski pass on   this page. A Dolomiti Superski ticket box is available in Compaccio at the ski pass office. When ordering online, a QR code is generated which can be held up to the ticket box and your ski pass will be printed out.
  • There are two options for checking the Green Pass:
    • Option 1: Go to the website dolomitisuperski.com and enter your first and last name, date of birth and ski pass code and upload your Covid QR code. 
       
    • Option 2: Install the Dolomiti Superski app and enter your ski pass code and ski pass name, then upload your Covid QR code. 
       
  • The ski pass must be activated every day. For the activation it is necessary to download the Dolomiti Superski App. The app must be connected to the ski pass and the Green Pass. This "matching" must be done daily before using the ski pass. 

 


The following links will provide you with information to plan your holidays as well as possible, in line with all current regulations:

 

Better cancellation conditions


In times of such constant daily change, we want our cancellation conditions to give you the opportunity to plan your holiday with as much certainty as possible. If you have to cancel your booked holiday at the Brunelle Seiser Alm Lodge for any reason connected to Covid-19, we will override our standard cancellation terms and conditions. Our alternative conditions allow you to cancel your holiday free of charge up to 2 days before your scheduled arrival date if one of the following reasons applies:

 

  • Your country has issued a mandatory quarantine order for people returning from South Tyrol/ Italy  
  • You live in an area which has been declared a red zone

 

In order to provide you with security even before your arrival, we reccomend a travel insurance. 


We are always available to provide you with further information and assistance on +39 0471 727940 or by email at info@hotel-brunelle.com

We are looking forward to seeing you, and wish you all the best of happiness and health in the meantime. Take care of yourself and your loved ones!

With the warmest of regards,
The Scherlin family