Good to know

• Visitor’s tax € 3,50
• Check-in: from 2 to 7 pm; Check out: from 8 to 10 am
• Methods of payment: Cash, credit card, bank card, bank cheques; We do not accept American Express or Diners Club
• All rooms are no-smoking
• In the case of last-minute bookings, we request that you confirm your booking immediately through payment of your deposit by credit card.
• Single occupancy of double bedroom: 40% surcharge  
• Don’t want dinner? Let us know the day before. We credit €8 per person if dinner is cancelled in good time. 
• A room reservation is confirmed as soon as we receive your deposit!

In the case of cancellations:
•    60 days or over before your scheduled date of arrival, no cancellation fees are charged.  
•    Up to 30 days before your scheduled date of arrival, 40 % of your total booking fee is charged.   
•    Up to 8 days before arrival, 70% of your total booking fee is charged. 
•    From 7 days before your scheduled date of arrival, 90% of your total booking fee is charged. 
•    In the case of late arrivals or early departures, 100% of your total booking fee is charged. 
 

• Small children from 0 to 2.99 years old > 85 % discount on booking rates if sleeping in 3rd or 4th bed.
• Children from 3 to 5.99 years old > 50 % discount on booking rates if sleeping in 3rd or 4th bed.
• Children from 6 to 9.99 years old > 40 % discount on booking rates if sleeping in 3rd or 4th bed.
• Children 10 years old and over > 20% discount on booking rates if sleeping in 3rd or 4th bed.
• If two children sleep in a separate bedroom, the full rate for the room applies.

• Dogs are accepted only on request.
• We charge € 35 per day (food not included) for your four-legged friend.
• Please bring your own blanket and/or basket.
• Only 1 dog is permitted per room.
• Dogs are not allowed in the room categories Garden, Edelweiss, Sella, Brunelle Suite and Plattkofel Suite.
• Dog are not allowed on the sunbathing lawn or in the spa area.   
• There are tables for guests with dogs in the dining room. These tables must be reserved at the time of booking.

• The Seiser Alm ski area is just about 200 meters from the hotel. During the snow-sure winter months, a prepared path allows you to ski part of the way directly to the Florian lift. Otherwise, it can be reached within a 5-minute walk. The return to the hotel is on foot.
• Ski depot: Lockable cupboard with shoe-warmer for every room
• Partnership alliance with  Sport Hans: Choose your ski equipment in the shop and it will be delivered to the hotel, ready and waiting for you the following day
• Skipass available at the Florian chairlift station
• The bus stop for the Monte Pana Skibus to the Val Gardena ski resort is just 150 m from the hotel.
•  Ski school 3000: at the Hotel Saltria with kids’ park for sledging and ski lessons
• Further information about the MyDolomiti ski pass can be found  here.